Privacy policy

The Aclass cruises Privacy policy relates to the information obtained through our website, emails or other correspondence with Aclass cruise team.

The Data Protection Act
We comply with the Data Protection Act of 2010

Personal Information
The information you provide is used just by Aclass cruises team for reservation purposes only. No details will be disclosed to third parties. We may use personal information for our own internal statistics, record keeping and to help us review and improve our services. We need this information to ensure the cruise you choose meets your needs.

If your details change or if you think we have incorrect information please advise us immediately

Cancellation policy
All cancellations must be received in writing, sent to us via fax or email. You do not have to pay any cancellation fee if you cancel your reservation more than 45-days before the check-in date.

-          30-45 days before arrival: 10% charge 
-          15-29 days before arrival: 30% charge
-          7-14 days before arrival: 50% charge
-          3-7 days before arrival: 90% charge
-          Within 3 days before arrival: 100% charge

Security of information
We are committed to ensuring that your information is secure and there are procedures in place to safeguard your personal information in accordance with provisions of Data Protection legislation.

If you have any questions or concerns about privacy and security of information please email us at
,, or We will be happy to help you.

Mailing list
By becoming one of our guests on board, you will be added to our mailing list. If you do not wish to receive subsequent communication you may ask us to remove your details at any time. Please advise us accordingly.

Terms and Conditions
The terms and conditions of your reservation come into effect once your deposit is paid.  The contract you enter into will be between yourself and Aclass cruises. Your reservation is confirmed once after your deposit has been received

Children Policy: 

- Free of charge for 1 kid under 4 years old who share the room with parent.
- Children below 12 years old shared with parent: 75% charge of adult price.
- Children from 12 years old up will be applied as adult rate.

Dining and Bar

Opera Cruise Cabins

En-suite bathroom


Who we are

Aclass cruises company is widely known as the leading leisure, entertainment for cruising in Halong bay. And we have long time working in hospitality industry, over 12 years of experience. Now, we bring it to you with the most extraordinary part of the world heritage site, Halong bay.